Q. Where do I find the lost-and-found offices in Denmark?

Answer

Official Danish police lost-and-found offices are split into 12 regions. Click here to go to the appropriate page on this site, then click on either of the applicable icons. NOTE: Hittegods.dk does not receive, store or collect lost and found items collection.

Q. What if I leave the country or travel far from the lost/stolen item?

Answer

Link to the police from this site, and choose the region applicable. Also contact the place you suspect you may have lost the item. Links to police and lost-and-found offices are located on our website here

Q. How can I secure personal belongings in the future?

Answer

By using ‘’return’’ services with tags, ID codes, etc. one increases the return rate by as much as 72-90%! Those with Danish residency or telephone number may register with our service partner, FastReturn, and can use this service globally.

Q. If I know my wallet, bag or purse was stolen, should I still try to locate or report it?

Answer

Absolutely. Many stolen wallets, bags, etc. , are often abandoned when cash/credit cards have been taken. With anlost-and-found service you have a good chance of items finding their way back to you. Click here to visit out Service Partner.

Q. What is the ‘’500dkk minimum value’’ law?

Answer

in 2013 a law was passed releasing the State from acceptance, storage and safekeeping of lost-and-found items deemed (by the police) to have a value of less than 500,-dkk. Thus anything of less value will most likely no longer be stored by the police.

Q. Are there any lost-and-found retrieval services in Denmark?

Answer

There are a few in Denmark. Hittegods.dk is collaborating with FastReturn, a user friendly service providing both stickers and key rings with anonymous i.d. codes. NOTE: Hittegods.dk is NOT a lost-and-found collection or storage facility.

Q. How long will my lost item be kept if it is found?

Answer

The police keep most items from between 1 month to maximally 3 months. However, the metro, train stations, airports, and any other such places, will keep lost-and-found items for their own selected time period before handing it to the police.

Q. What is the ’’finder’s fee’’ law in Denmark and how does it work?

Answer

The owner of the lost item is expected to pay a finder’s fee of maximum 10% of the value of the lost item to the finder upon return; however this can vary depending on the value of the item. A high value item will usually have a smaller finder’s fee.

Q. I could not find what I was looking for?

Answer

We strive to improve our customer service and wish to hear from you. Please send your questions, comments or suggestions by filling out the contact formula here.